FAQ

If the submission is rejected by Epic Games, we will make an attempt to understand if it is something we can fix, but ultimately if they won't publish it we can't do anything about it. We won't be able to refund anyone who submitted content that hasn't been approved, and we can't check if the music would be approved before we submit it. It's crucial to ensure that the music file is original and not a copy or reproduction of someone else's work. Each submission must take legal responsibility for any copyright breaches, so please ensure all necessary rights are cleared in advance.

Copper House is a digital e-commerce platform that caters to Fortnite players and/or indie bands and music artists. The platform allows users to configure designs for their own metaverse concert by selecting components from a stock, uploading video content, signing forms, and subscribing to maintain their music/concert in the Fortnite-hosted platform.

Copper House allows a wide range of music genres for your performances on Fortnite. You can explore different styles and create music that resonates with your audience, ensuring a diverse and engaging experience.

Copper House is not directly affiliated with Epic Games or Fortnite. However, our platform provides tools and services to help you create music and performances for Fortnite's metaverse concert experience.

You can perform any song for Fortnite using Copper House. However, it's recommended to use your own original music to avoid copyright issues and ensure a unique experience for your audience.

Using someone else's music in your performance can lead to copyright infringement issues. It's important to respect intellectual property rights and create original content to showcase your creativity and talent.

Ready Player Me is an avatar creation tool. You can use it to create a personalized character that represents you in your performance. Simply upload a photo or design an avatar from scratch, then share the avatar's link with us.

You can download Move One from your app store and create an account. Detailed instructions on using the app can be found on their website or through our quick guide.

Absolutely! You can use Ready Player Me to design your avatar’s look, and you can even create custom clothing or props using tools like Photoshop for added personalization.

Yes, both tools are necessary. Move One captures your physical performance, and Ready Player Me allows you to create a custom avatar for your performance.

Move One is a motion capture app we use to capture your performance. It allows us to accurately record your movements and sync them with your music and avatar.

After logging into the Move One app, position your phone on a stand or steady surface, and start recording. Move One captures up to 60 seconds of motion, so if your song is longer, you will need to record in sections.

Once you submit your motion capture, music, and avatar, we’ll start working on your performance. We might get in touch to clarify certain details or suggest improvements.

For a band performance, you'll need to record each member's motion capture separately. When you submit, make sure to specify who each motion capture belongs to and how you want the band to be staged.

If your song is longer than 60 seconds, you can record it in chunks. Make sure to overlap the sections slightly so we can stitch them together smoothly during the editing process.

Yes, you can sing over a backing track. The best practice is to record your voice separately while listening to the backing track on headphones. This way, we can mix them properly.

If you need to make changes before publication, just let us know after you receive the preview. Once the performance is published, additional changes may require a new submission.

Yes! Each band member will need to record their own motion capture data. You can submit up to five performers per act. Each member will need to use Move One on a separate phone or one at a time.

If you're performing live, simply record your performance using a microphone or multiple microphones and mix it down to a stereo or mono track. If you're using a backing track, record your vocals separately and mix them later, or submit them as separate tracks for us to handle.

If you’re not satisfied with the final result, we can work with you to make adjustments before publishing. If you've already approved the performance and it’s live, we can take it down but won’t be able to refund the original submission fee.

The time it takes can vary depending on the complexity of your performance and our publication schedule. We’ll notify you once it’s live.

Yes, before publishing, we’ll send you a preview video of your performance. You can review it to ensure you’re happy with the results.

You can mix your own music if you prefer, but if you're unsure, you can submit individual audio tracks, and we’ll handle the mixing for you.

If you cancel, we will stop any future subscription charges and remove your performance from our rotation, but the initial fee is non-refundable.

The cost depends on the package you choose, which includes various creative options like staging, lighting, and effects. All standard costs are included in the package price.

Unfortunately, we can’t refund the upfront submission fee, but we will work with you to make sure you're happy with the final product before publishing.

Yes, you can cancel your subscription at any time. However, we cannot refund the initial submission fee once work on your performance has begun.

No, the standard package includes staging, lighting, and effects. You can select your preferences during the submission process.

If you encounter issues with either tool, you can visit their websites for troubleshooting guides. If you're still stuck, feel free to reach out to our support team.

Yes, if there's an issue with your submission, we will let you know and give you the chance to resubmit corrected files.